Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the services provided by Kayak Lodge ("we," "us," "our"). By making a reservation, you agree to comply with and be bound by these terms.

2. Reservations

  • Booking: All reservations must be made through our official booking channels. You must provide accurate information during your booking process.

  • Payment: A valid credit card is required to secure your reservation. Full payment may be required upon check-in or, for certain promotional rates, at the time of booking.

3. Cancellation Policy

  • Standard Cancellation: Cancellations made up to 48 hours before the check-in date will not incur any charges. Cancellations made within 48 hours will be charged one night's stay.

  • No-Show: In case of a no-show, you will be charged for the entire stay as per the reservation conditions.

4. Check-In and Check-Out

  • Check-In: The check-in time is 3:00 PM. Early check-in may be available upon request and is subject to availability.

  • Check-Out: The check-out time is 11:00 AM. Late check-out may incur additional charges and is subject to availability.

5. Responsibility for Guests

You are responsible for your guests and must ensure they adhere to our policies and regulations. Any damages or disturbances caused by your guests will be charged to your account.

6. Wildlife and Nature

Visitors must respect the surrounding tropical wildlife. It is forbidden to touch or feed animals, and we encourage responsible behavior while enjoying nature.

7. Activities

Organized activities such as kayaking, boat tours, and other recreational activities may have specific restrictions or requirements. Participation is at your own risk, and we are not liable for any accidents or injuries that occur during these activities.

8. Liability

Kayak Lodge is not liable for any direct, indirect, incidental, or consequential damages arising from your stay, the use of our facilities, or participation in any activities.

9. Compliance

All guests must comply with local laws and regulations during their stay. Failure to adhere to these policies may result in immediate eviction from the premises without a refund.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website, and it is your responsibility to review them periodically.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Costa Rica. Any disputes arising from these terms will be resolved in the appropriate courts in Costa Rica.

12. Contact Information

For any inquiries regarding these Terms and Conditions, please contact our front desk during your stay or send an email to our customer service.

By making a reservation at Kayak Lodge, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Kayak Lodge for your stay in Costa Rica!